Privacy Policy – RHS Community

1. Preamble

The Rashtriya Hindu Sangathan regards every member’s personal information as Pavitra Dhrohar (Sacred Trust). The RHSCOMMUNITY.IN App, technically powered by Yugantar Cybernetics Pvt. Ltd., is designed with the utmost commitment to protect confidentiality, sanctity, and security of member data.

By using this App, every Karyakarta, Padadhikari, and Nav-Sadasya agrees to the lawful collection, responsible use, and disciplined protection of their information in accordance with this Privacy Policy.

2. Information We Collect

• Identity Information: Name, email, mobile number, Sangathan role/post.
• Payment Information: UPI ID, transaction reference, subscription history (tokenized; never stored in raw form).
• Usage Data: Device type, IP address, and location (only for service availability and security).
• Community Contributions: Posts, comments, and uploads made within the App.

3. Purpose of Collection & Use

• Activate and manage memberships & subscriptions.
• Facilitate, crowdfunding, and seva contributions.
• Send organizational notifications, messages, and calls for seva.
• Ensure security, fraud prevention, and discipline enforcement.

4. Data Security & Protection

• All sensitive information is encrypted and stored on secure, India-based servers.
• Multi-layer authentication and periodic security audits are conducted.
• Access to personal data is strictly limited to authorized Sangathan officers and technical custodians.
• No member’s information will be sold, traded, or shared without Sangathan’s mandate or lawful requirement.

5. Use of Third-Party Services

• Payment Gateways: For processing transaction-related data.
• SMS/Email/WhatsApp Services: For OTPs, alerts, and official communication.
• Analytics (if used): Only to improve service performance; never for profiling or marketing.

RHS ensures only compliant and secure service providers are engaged. No member data is shared with third parties for advertising or commercial marketing.

6. Data Retention

Membership and transaction records are retained only as long as necessary for organizational and legal compliance (typically up to 7 years for financial records).

Inactive member data will be anonymized or deleted unless retention is required by law.

Community contributions (posts, comments) may remain as part of RHS’s digital archive.

7. Member Rights

• Access: Request a copy of stored personal data.
• Correction: Update inaccurate or outdated information.
• Erasure: Request deletion, subject to Sangathan’s lawful and archival obligations.
• Restriction: Limit specific uses (e.g., promotional messages).
• Objection: Decline optional communications while remaining bound to core Sangathan notices.

Requests may be submitted via support@rhscommunity.in or through the in-app support section. RHS will respond within 30 days in accordance with applicable law.

8. Cookies & Tracking (For Website Users)

Cookies may be used on www.rhscommunity.in to improve navigation and member experience.

Only essential cookies (login, security, language preferences) are used. RHS does not use cookies for advertising or profiling.

Users may disable cookies via browser settings, but some features may not function fully.

9. Grievance & Complaints

Grievance Officer:

Email: grievance@rhscommunity.in

Address: ANM-B-115, Amar Nath Jha Marg, Darbhanga Colony, George Town, Prayagraj, Uttar Pradesh – 211002

Contact: +91-9415448584

Complaints will be acknowledged within 48 hours and resolved within 7 working days.

10. Amendments

The Sangathan reserves the right to update or amend this Privacy Policy to align with evolving laws, app store requirements, and organizational needs. Updates will be communicated via the App/Website. Continued use signifies acceptance of such amendments.

11. Final Provision

This Privacy Policy is not merely a legal formality but a solemn Sangathanic vow of confidentiality, discipline, and trust. Every member’s data shall be safeguarded with the same sanctity as the Sangathan’s dhwaj (flag) and constitution.